Privacy Policy

Privacy Policy

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices. Please read this privacy statement closely. You accept the terms of this private statement by continuing to use RPUI products and services. This policy was last updated 4/1/20.


Restoration Parts Unlimited, Inc will never sell, rent, barter, trade, distribute or lease personal information to outside parties unless Restoration Parts Unlimited, Inc obtains customer permission or disclosure is required by law.


Restoration Parts Unlimited, Inc uses the information customers provide only to the extent necessary to offer our services to our customers. Restoration Parts Unlimited, Inc believes in both minimizing the data that is collected and limiting its use and purpose to only that:

  1. For which we have been given permission by customers
  2. As necessary to deliver our services
  3. As we might be required or permitted for legal, compliance or other lawful purposes

The only individually identifiable information that Restoration Parts Unlimited, Inc collects about you is that which you choose to share with us in registration, such as your name, billing address, email address, phone, usernames and passwords. This information will be closely protected and used for internal purposes only. Restoration Parts Unlimited, Inc uses return email addresses to answer the email Restoration Parts Unlimited, Inc receives. Such addresses are not used for any other purpose and are not shared with outside parties. Restoration Parts Unlimited, Inc will never willfully release your personal information to any third party unless you direct us to do so or disclosure is required by law.

Restoration Parts Unlimited, Inc also may collect personal information when you request assistance from our customer support team (e.g., phone number and/or email address) and may collect additional information that you choose to share with our customer support team.

Restoration Parts Unlimited, Inc also collects information to evaluate aggregate site usage. Restoration Parts Unlimited, Inc may automatically collect certain usage information from customers, such as Internet Protocol (“IP”) addresses, log files, unique device identifiers, pages viewed, browser type, any links you click on to leave or interact with our services and other usage information collected from cookies and other tracking technologies as noted below. For example, we collect IP addresses to track and aggregate non-personal information, such as using IP addresses to monitor the regions from which users navigate to our Services. We also collect IP addresses from users when they log into their Restoration Parts Unlimited, Inc databases as part of our log-in process and for enhanced identity authentication and authorization security.

Restoration Parts Unlimited, Inc services may change over time and we may introduce new features that may collect new or different types of information.



There is a technology called “cookies” which can be used to provide tailored information from a web site. A cookie is an element of data that a web site can send to your browser, which may then be stored on your system. A “cookie” marks and identifies visitors on an Internet site to allow customers to enter customized information and have it available on subsequent visits. Restoration Parts Unlimited, Inc pages may use cookies so that Restoration Parts Unlimited, Inc can provide a customer with access to information when a customer returns to Restoration Parts Unlimited, Inc web site.

Although there has been debate over the privacy implications of cookies, it is important for Restoration Parts Unlimited, Inc customers to know that cookies do not read your hard drive, nor can cookies be used to reveal new information about you that you have not elected to reveal. Restoration Parts Unlimited, Inc may use cookies to log your activity on the site. Everything Restoration Parts Unlimited, Inc learns from these logs will be used to enrich our users’ experiences on our site. It will help Restoration Parts Unlimited, Inc understand what you like and don’t like, so Restoration Parts Unlimited, Inc can focus its energies more effectively and provide you with better service. Please note that your web browser settings may be adjusted to limit or prohibit this and other websites from placing cookies.


Restoration Parts Unlimited, Inc is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are in controlled facilities.

If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always choose to log out before leaving a site or service to protect access to your information from subsequent users.


Data Retention

In accordance with and as permitted by applicable law and regulations, we will retain your information as long as necessary to serve you, to maintain your account for as long as your account is active, or as otherwise needed to operate our business.

When your account expires or becomes disabled, Restoration Parts Unlimited, Inc may retain the data for up to 90 days before it is permanently removed from all of our systems. We will retain information about our customers as required by applicable regulations and to comply with our legal and reporting obligations, resolve disputes, enforce our agreements, complete any outstanding transactions and for the detection and prevention of fraud.


Your Access Rights

You may access your online account to view your personal contact information and make changes or corrections at any time.

Applicable law may give users certain rights to access personal information about them, and to limit use and disclosure of their personal information. Restoration Parts Unlimited, Inc is committed to respecting those rights. If you wish to request access, to limit use, or to limit disclosure, please contact us at support@rpui.com and please provide the name of the Restoration Parts Unlimited, Inc customer who submitted your personal information to our services. We will refer your requests to that customer and will support them as needed in responding to your request.


Communications Preferences and Opt-Out

As a result of providing your contact information, Restoration Parts Unlimited, Inc may market to you, including sending promotional communications and relevant offers. To opt out of receiving marketing related communications from Restoration Parts Unlimited, Inc, please click on the “opt-out” link in the communication. Please note that if you do opt-out of receiving marketing- related emails from us, we may still use your email address to send you important administrative messages. If you wish for us to completely delete your personal record from our database, email support@rpui.com  and we will delete your contact information.


International Data Transfers

In accordance with and as permitted by applicable law and regulations, we reserve the right to transfer your information, process and store it outside your country of residence to wherever we or our third-party service providers operate.


Changes to This Privacy Statement

We will occasionally update this privacy statement to reflect changes in our services and customer feedback. When we post changes to this Statement, we will revise the “last updated” date at the top of this statement. If there are material changes to this statement or in how Restoration Parts Unlimited, Inc will use your personal information, we will notify you either by prominently posting a notice of such changes prior to implementing the change or by directly sending you a notification. We encourage you to periodically review this statement to be informed of how Restoration Parts Unlimited, Inc is protecting your information.


Contacting Us

Restoration Parts Unlimited, Inc welcomes your comments regarding this privacy statement. If you have questions about this statement or believe that we have not adhered to it, please contact us via email at or by mail at: Restoration Parts Unlimited, Inc Privacy, 2175 Deerfield Road, Lebanon, OH, 45036

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